“Imagine a world where people wake up inspired to go to work.” Simon Sinek “Start With Why”   It happened again. Hardly any hands in the air. I believe executives and principals need to know this. I was recently speaking at a professional conference for Personal and Executive Assistants in …

Early in my career, I was under two significant misconceptions. I thought that just because someone was my “manager,” that they, 1. Knew everything and 2. Had to be right about everything. By the time I was working for about five years, I realized that I was dead wrong about …

“The most common way people give up their power is by thinking they don’t have any.” Alice Walker (The Color Purple) There’s good news and bad news in the workplace of 2016. The good news is that there has never been a better time to be a personal assistant than …

In celebration of Women’s History Month, I would like to take a look at how the sexes can get along better in our 2016 workplace. Psychology 101 and 102. These are the two college classes that I use every day of my life. I took these classes when I was …

Our 24/7 instant-access virtual world has taken the “person” out of “personal,” even in private service. Until we all turn into robots with hard drives that we plug into a power station, I suggest we take a breath and slow down long enough to remember that we are all living, …

“Everyone has inside themselves a piece of good news. Everyone is a very great, very important character. Everyone must be persuaded that they are immensely important. Everyone must respect them. We must listen to each other attentively. Give them great hopes, they need them. Yes, make them grow proud!” Ugo …

Do you want to make some big career moves in 2016? Whether you want to land your dream job, earn a long-awaited promotion, or want to change careers entirely, here are 10 ways to step up your game and stand out from the rest in 2016. Ask for it. In …

Oscar winning actress Olympia Dukakis (Moonstruck) is my mentor, teacher, and friend, and I worked as her Personal Executive Assistant for 25 years. I resigned from this dream job in 2011 to pursue another. I am now training Personal Assistants to be the best in their business as I travel …

Have you ever wondered how the assistants to celebrities keep their über-famous principals happy, calm, and on time considering that the word “no” is rarely in their vocabulary? If the answer is “yes,” allow me to pull back the curtain on a few trade secrets that will make your principal …

“The only way to do great work is to love what you do.” – Steve Jobs * It’s about love. The great assistants all love what they do. They unabashedly and unapologetically love their work in support of others. They blow off comments like, “You’re just an assistant,” because they …