Tag Archives: october16

The Butler – knowhow specialist and bartender

The word « Butler » comes from the old Anglo-Normann «Buteler» or sometimes written «Butelier» which again comes from the old French word: «Bottelier»  – The person responsible for the serving of bottles, wine cellar upkeep, logistics and  beverage in a household. Today the title is probably a bit more differentiated, still, …

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Simple Fall Checklist for Private and Domestic Staff

As we enter the Fall season, it is a good time to take stock of your personal, private, domestic and business staff members. Key questions and reviews include: Grading their performance by most important responsibilities Conducting a performance review How and where do they spend their time? What would I …

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Uniform – Visualizing Your Business

Does a uniform have anything to do with service and good service-deliveries? Maybe not directly, but certainly important for the guest-experience and in the whole service-work picture. Uniforms shows belonging, statement and should always be worn with pride! In the military and on ships for instance, it is always easy …

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A Governess Guide to Surviving Moscow

When I first mentioned to my family and friends that I was considering moving to Moscow I received a lot of ‘Oh wow, well, you’re brave,’  comments and the occasional ‘Are you sure that’s the best idea?’ remarks. I never considered that what was I was doing was rather unconventional …

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