House Management

A Day In The Life Of An Estate Manager

A second generation estate manager Before sharing a day in my life of Principal service, I need to preface several items. I am a second generation estate manager carrying 50 years of wisdom from my Grandfather, and 25 years of my own experiences in Principal service. I operate in a …

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Jewellery Care For Professional Butlers

Jewellery needs the same delicate care-taking as watches. The same ‘system’ applies to receipts and paperwork, and also the same procedures during travel times. Everything must be taken into consideration in order to provide the best service for the principal or guest. Jewellery will lose its beauty and value if …

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Butler Duties: Routine Shoe Maintenance

Shoes should always be treated well and on an individual basis. Good shoe maintenance is essential not only for the appearance but also for the footwear durability and function. For the Butler, a good shoe maintenance program is essential. Not only for your principal or guest, but also for yourself …

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How Smart Home Technology Serves UHNW Lifestyles

At its core, smart home technology serves two distinct functions. The first is for the purposes of having a centralized platform easily accessing entertainment functions that serve to create comfort and ambience. The second is for the purposes of utility and situational awareness. Since 1997, I have specialized in building …

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Butler Etiquette

Etiquette is a Butler’s mantra in all tasks and decisions. Etiquette is not necessarily anything snobbish or for a few chosen only, it is for all and everybody. Upbringing, civility and schooling, all bring basics to our behaviour, approach and indictment. Etiquette is a path on the way, nor difficult …

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How Principals Measure Returns on Household Staff

Studying The Life Of John D. Rockefeller On July 9, 1890, with an initial pledge of $600,000 John D. Rockefeller, along with contributions from the American Baptist Education Society and land from Marshall Field, helped to found the University of Chicago. Based on inflation, $600,000 in 1890 is equivalent in …

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A Proper Butler Uniform

Butler uniform in the media and real life In the media you often see a butler dressed very conservatively and formally; usually consisting of a waistcoat, grey or grey striped trousers, a white shirt with a «Windsor» cut, and a black or grey tie. The point is to be formal …

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Butler Duties: Packing Your Principal’s Suitcase

Maintenance and logistics on clothing and outwear is a classic task in the daily life of being a Butler. All clothes are unique. Cotton, silk, wool and others must be treated differently. It is recommended to note down all specifications before packing; dry-cleaning, washing and company care instructions. Remember that …

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