House Management

As Household Managers begin returning to work, they are going to be tasked with many new responsibilities. The expression “Walking / Working Manager” is taking on increased saliency as households recover from the real psychological scars created by COVID, quarantine and pandemic fears (which are ongoing). A Manager who sits …

There is a lot is written when it comes to management; rules, what to do and what not to do, etc. Finding Your way on to the path of management and leadership is a constant learning curve, you will meet recognition, approval and amazement. Leading your butler team by example …

A second generation estate manager Before sharing a day in my life of Principal service, I need to preface several items. I am a second generation estate manager carrying 50 years of wisdom from my Grandfather, and 25 years of my own experiences in Principal service. I operate in a …

Jewellery needs the same delicate care-taking as watches. The same ‘system’ applies to receipts and paperwork, and also the same procedures during travel times. Everything must be taken into consideration in order to provide the best service for the principal or guest. Jewellery will lose its beauty and value if …

Shoes should always be treated well and on an individual basis. Good shoe maintenance is essential not only for the appearance but also for the footwear durability and function. For the Butler, a good shoe maintenance program is essential. Not only for your principal or guest, but also for yourself …

At its core, smart home technology serves two distinct functions. The first is for the purposes of having a centralized platform easily accessing entertainment functions that serve to create comfort and ambience. The second is for the purposes of utility and situational awareness. Since 1997, I have specialized in building …

How to hire a butler successfully For many years now, families around the world have looked to hire a butler to provide exemplary private service and to contribute towards the smooth running of the household. When you think of the word ‘butler’, you could probably picture an older, impeccable gentleman …

Etiquette is a Butler’s mantra in all tasks and decisions. Etiquette is not necessarily anything snobbish or for a few chosen only, it is for all and everybody. Upbringing, civility and schooling, all bring basics to our behaviour, approach and indictment. Etiquette is a path on the way, nor difficult …

The gift of writing is an exercise in emotional intelligence that I don’t take lightly. Being able to revisit an arduous journey brings a sense of peace and fulfillment few words can match. Although I have had many benefits being a second generation Estate Manager, from the outset, I have …

Studying The Life Of John D. Rockefeller On July 9, 1890, with an initial pledge of $600,000 John D. Rockefeller, along with contributions from the American Baptist Education Society and land from Marshall Field, helped to found the University of Chicago. Based on inflation, $600,000 in 1890 is equivalent in …