House Management

Butler Duties: Packing Your Principal’s Suitcase

Maintenance and logistics on clothing and outwear is a classic task in the daily life of being a Butler. All clothes are unique. Cotton, silk, wool and others must be treated differently. It is recommended to note down all specifications before packing; dry-cleaning, washing and company care instructions. Remember that …

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Performance Reviews: To Do, Or Not To Do

A recent poll of 2,677 individual (including Employees and their HR Managers) conducted by a Human Resources consulting firm out of San Francisco revealed that 98% of the participants thought annual performance reviews were unnecessary. Putting aside that dubious 98% figure – the sort of figure one finds in “elections” …

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Watch Maintenance For Butlers

The Butler is often THE contact person or liaison when it comes to household maintenance and control. A maintenance manual should be readily available, either inside the main household manual or as its own separate manual. Repairs, faults and a general maintenance log should be a natural part of such …

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How To Become A Household Manager

I am often asked by individuals with varying professional and educational backgrounds for suggestions on ways to “break in to” the Private Service field. Specifically, I am most frequently asked for ideas on how one might become a Household Manager. It is a good question with no straight-forward answer. How …

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Managing Cases of Domestic Staff Theft

Last time I wrote about preventive measures employers should take to minimize the potential for domestic staff theft in their household. This week I am addressing what an employer should do in the event that theft has occurred or there is suspicion thereof. I think this last item is important. …

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Butler & Household Manager Training Path Choices

Training at the front end of any career, and ongoing until the day we retire, at least, is a given for butlers and household or estate(s) managers today. In the old days, the only training route was on-the-job training and apprenticeship that was hands-on heavy, light on theory, and limited …

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